Security
Your data stays in Europe. Protected and GDPR compliant.
Hosted in the EU
All customer data is processed and stored on servers in the European Union. No customer content leaves the EU.
Read-only email access
The Vanadio Outlook add-in reads mailbox data through Microsoft APIs with permissions granted by your administrator in Microsoft Entra ID. Access is read-only. Your emails stay in your inbox; we do not store the originals.
No third-party LLMs
Classification and extraction run on our own engine. Customer content is not sent to third-party large-language-model providers.
Never used to train for others
Your data improves your results only. It is never used to train or improve models made available to other customers.
Strict tenant separation
Each customer runs in a strictly separated environment. Data from different customers is never mixed.
Encryption
Data is encrypted in transit and at rest using current industry standards.
Data deletion
Data is deleted on request and at offboarding. Retention periods are defined per data category. On termination of the agreement, customer data is returned or deleted in line with the DPA.
Data processing agreement
We process customer data only on documented instructions under an Art. 28 GDPR agreement. See the DPA page for the key commitments and download.
Certifications
ISO 27001 certification is in progress.
Questions about security or data protection?
Read the privacy policy, review the DPA, or write to us directly.
privacy@vanadio.ai